House of Brows in Atlanta, Georgia

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• Toya Marie

  Posted Jan, 13 2020

  HORRIBLE EXPERIENCE!!! My microblading appointment was scheduled for 10:00 a.m. When the appointment was made, Dee informed me that she would call me an hour before my appointnent to confirm that I was still coming. I never received that call, but thought maybe she was busy. I arrived for my appointment 15 minutes before time in case I needed to complete any paperwork. I waited in the lobby for an hour; during that time I called, texted, and left several voice messages, but never received a response. The security even called and left a voice message, but also received no response. This is unprofessional and unacceptable, not to mention a complete waste of my time (45 minutes drive one-way) and my money (gas and parking). If Dee calls and offers the services at a substantial discount or even free I will NOT accept. Though I am upset I also believe everything happens for a reason and clearly it was not meant for her to do my eyebrows. I now have another appointment sheduled at XO Beauty and Brows, which offers a more modern-technique to microblading!

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